Introduction
Welcome to Felicity Pens.
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make a purchase from us.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
When you place an order on Felicity Pens, we collect limited personal information necessary to process your order, including:
Name
Shipping Address
Contact Number
Email Address
Since we offer Cash on Delivery (COD) only, we do not collect or store any payment or financial information.
How We Use Your Information
We use the information we collect to:
Process and deliver your orders
Communicate order updates with you
Respond to your inquiries
Improve your customer experience
We do not sell, trade, or rent your personal information to any third parties.
Data Security
We take reasonable steps to protect your personal information from unauthorized access or disclosure. However, no website can guarantee complete security.
Cookies & Tracking
We may use cookies and similar technologies to improve your experience on our website. Cookies help us understand user preferences and optimize site performance.
Opt-Out Instructions
You have the right to opt-out of receiving promotional communications from us.
To opt-out of marketing emails or request the deletion of your personal information, please contact us at:
Once we receive your request, we will process it promptly.
International Users
Felicity Pens operates worldwide. By using our website, you consent to your information being processed in accordance with this Privacy Policy, regardless of where you are located.
Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
Contact Us
For any questions, concerns, or privacy-related requests, please contact:
Felicity Pens — Privacy Team
✉️ [email protected]