Shipping Coverage
Felicity Pens proudly ships worldwide. We aim to deliver high-quality products to our customers, no matter where you are.
Payment Method
We offer Cash on Delivery (COD) as our only payment option.
Customers will pay for their order in cash upon receiving the product.
Order Processing Time
Orders are processed within 1-3 business days after order confirmation.
Processing time does not include weekends or holidays.
Shipping Time
Estimated delivery times vary by location:
| Location | Estimated Delivery Time |
|---|---|
| Domestic (within your country) | 3-7 business days |
| International Orders | 7-21 business days |
Note: Delivery times may be affected by local customs, shipping delays, or external factors beyond our control.
Shipping Charges
Shipping fees (if applicable) will be calculated and displayed at checkout based on your delivery location.
Some regions may be eligible for Free Shipping promotions — subject to availability.
Order Tracking
Once your order has been shipped, you may receive a tracking number (where available) via email or SMS for delivery updates.
Delivery Policy
Customers are required to provide accurate shipping information.
In case of failed delivery due to incorrect address or unavailability, re-delivery may incur additional charges.
Orders will be delivered to the address provided during checkout.
Damaged or Missing Orders
If your order arrives damaged or items are missing:
Please contact us within 3 days of delivery at:
✉️ [email protected]
Include your order number and photos of the package for quick assistance.
Contact Us
For any shipping-related inquiries: